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Hotel Automation

Guest Room Management Systems for Hotels & Hospitality

Centralised room automation integrating HVAC, lighting, curtains, Do Not Disturb/Make Up Room signalling, and guest room panels — built on SAUTER room controllers over BACnet, commissioned for hospitality projects across the UAE and GCC.

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Core Capabilities

What the GRMS Controls

SAUTER room controllers handle every in-room automation function from a single BACnet node per guest room.

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SAUTER Room Controllers

SAUTER EY-RO series DDC modules provide room-level automation — HVAC setpoints, fan coil unit control, lighting logic, and occupancy-based modes from a single controller per room.

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Lighting & Scene Management

Programmable lighting scenes (welcome, sleep, work, away) operated via in-room guest panels. Scene parameters are defined during commissioning and adjustable by the engineering team via the BMS.

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HVAC & FCU Control

Guest-adjustable temperature control within operator-defined limits. Energy-saving setback activates automatically on unoccupied rooms via door/window contacts or PIR sensors.

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DND / MUR Panel Integration

Do Not Disturb and Make Up Room status signals are connected to floor management and housekeeping consoles via BMS where compatible DND/MUR panel interfaces are included in the project scope.

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Operations Dashboard

Real-time room occupancy status, HVAC fault alarms, energy setback states, and trend data visible from the engineering workstation running SAUTER CASE Suite visualisation software.

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Third-Party Interface Readiness

Architecture supports connection to Property Management Systems, electronic access control, and VRF equipment. Compatibility and integration scope are confirmed project-specifically during design review.

System Architecture

SAUTER-Based Room Control Stack

01
Room Controllers (per floor)

SAUTER EY-RO series controllers installed at each guest room. Each unit handles FCU/HVAC, lighting relay outputs, sensor inputs, and panel communication over a local RS-485 or BACnet MS/TP bus.

02
BACnet/IP Floor Aggregation

Floor-level BACnet/IP gateways aggregate room controller data onto the hotel backbone network, passing all point data to the central GRMS server.

03
SAUTER CASE Suite Visualisation

Engineering and housekeeping staff access room status, alarms, and energy trends through the SAUTER CASE Suite workstation — configurable to hotel floor plans and operational workflows.

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Third-Party Gateways (where selected)

Optional gateway modules support interfaces to PMS, electronic access systems, and other third-party platforms where compatibility has been confirmed as part of the project design.

Typical Applications

Hospitality Project Types

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Four-Star & Five-Star Hotel Rooms
Full GRMS with guest panels, DND/MUR, lighting scenes, and HVAC control
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Serviced Apartment Complexes
Occupancy setback and centralised energy monitoring across multiple units
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Private Hospitals — Ward Automation
Patient room temperature and lighting control with nurse-station override
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Government & VIP Hospitality
Bespoke room control integrating security, lighting, and climate requirements
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Resort & Mixed-Use Developments
Multi-zone room automation across villa, suite, and standard room types
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GRMS Retrofit
Replacing or supplementing legacy room controllers in operating hotels
System Functions

In-Room & Operations Functions

Guest Room Functions
Temperature adjustment (within operator-set limits)
Lighting scene selection via bedside panel
Curtain / blind control (where actuators installed)
Do Not Disturb request activation
Make Up Room request activation
Welcome mode on room entry, away mode on exit
Hotel Operations Functions
Real-time room occupancy status at housekeeping console
Energy setback on vacant rooms (HVAC & lighting)
HVAC fault alarm notifications to engineering team
Room-level energy trend reporting
DND/MUR status display at floor management station
PMS check-in/check-out integration (where interface selected)
Delivery Approach

From Site Survey to Handover

01
Site Survey & Point Schedule

Assess existing mechanical systems, wiring infrastructure, riser space, and interface requirements. Produce a room controller schedule and initial BACnet point list.

02
Design & Submittal

Prepare riser diagram, system architecture drawing, SAUTER controller programming specification, and interface design documents for client and consultant review.

03
Panel Fabrication & Programming

SAUTER room controllers configured and tested in-house. Panel schedules prepared for site-mounted floor aggregation hardware.

04
Room-by-Room Installation & Commissioning

Controllers installed and commissioned room by room. Each room tested against the agreed point schedule before floor-level sign-off.

05
Operations Training & Documentation

Engineering and housekeeping staff trained on SAUTER CASE Suite. As-built drawings, commissioning reports, and O&M documentation handed over.

06
Post-Handover Support

Remote monitoring setup, warranty support, and optional service agreement covering periodic inspections and software updates.

Frequently Asked Questions

What is a Guest Room Management System (GRMS)?

A GRMS is a specialised building automation system for hotel guest rooms. It integrates HVAC, lighting, curtain control, and occupancy management via dedicated room controllers, enabling hotel operations to monitor room status, enforce energy setback on vacant rooms, and manage the guest environment from a central console.

Which GRMS platform does Intellicon use?

Intellicon integrates SAUTER room controllers (EY-RO series) and the SAUTER CASE Suite visualisation platform for GRMS projects. SAUTER controllers communicate over BACnet/IP, enabling integration with the hotel's wider building management system.

Can a GRMS connect to the hotel's Property Management System (PMS)?

Integration with a PMS is possible where a supported interface or gateway is included in the project design. Compatibility is subject to project-specific design review, equipment selection, and operator approval. Intellicon assesses PMS interface requirements during the site survey and design phase.

What energy savings can a hotel expect from a GRMS?

A GRMS enables HVAC and lighting setback on unoccupied rooms, reducing energy load. Actual savings depend on hotel occupancy patterns, the mechanical system design, selected setback parameters, and site conditions. No energy savings figure is guaranteed — estimates are prepared project-specifically.

Is a GRMS suitable for existing hotels or only new builds?

Intellicon designs GRMS solutions for both new-build and retrofit hotel projects. Retrofit feasibility depends on existing wiring infrastructure, mechanical equipment, riser space, and ceiling access. A site survey is required to confirm scope and cost before any retrofit proposal is issued.

Capability descriptions represent Intellicon's engineering scope using SAUTER hardware. Final room functions, third-party integrations (including PMS, electronic access systems, VRF, and DND/MUR panel types), and interface compatibility are subject to project-specific design, equipment selection, and operator approval. No energy savings guarantees or ROI projections are implied unless confirmed in a formal project proposal.

Specifying a GRMS for Your Hotel Project?

Our engineers will review your room count, mechanical systems, and interface requirements and prepare a scope proposal.

Request a GRMS Consultation